Returns & Exchanges
At Home, we want you to love your beauty routine, which is why we offer a 30-day window for returns on all skincare and cosmetic products. If you are not completely satisfied with your purchase, we provide seamless exchanges or full refunds to ensure your glow never fades.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the products in their original packaging, ensuring lids are tightened to prevent any leaks during transit.
Attach the Label
Print the prepaid shipping label provided via email and secure it firmly to the outside of your return package.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing